AOG and Planned Maintenance
One workflow, adapted to operational urgency.
From an aircraft grounded event to scheduled maintenance, CAN keeps the priority, requested response timing and operational context visible.
Immediate attention
AOG
Aircraft grounded and a response time is required for the maintenance request.
- Response timeRequired
- Accepted range15 min – 24 h
Example · response target
18 min remaining
Time-sensitive
Urgent
A maintenance need requiring a fast review without declaring the aircraft grounded.
- Response timeOptional
- Operational focusFast review
Scheduled work
Routine / Planned
Scheduled maintenance coordinated through the same structured and traceable request workflow.
- Response deadlineNone required
- Operational focusStandard planning
Response timing is defined within each request and does not represent a guaranteed MRO response SLA.